![]() I presumed the tablet by the door was to sign in but home button was almost broken. Were they waiting? Had they been helped? Is there a sign-in? There was no signage, no cultural or situational clues to indicate process or procedure. I walked into the Oakland location on a Tues evening and saw a bunch of people sitting around. Greatly appreciate the surprisingly short online form and the generous price offered for the vehicle. Might be easier buying a car from Shift rather than Selling one Overall, I would strongly discourage anyone from making the same mistake I did with this company. The car has been a colossal disappointment, and the company's handling of the situation is unforgivable. This isn't just about a faulty car it's about the trust and credibility of a company that has failed its customers on many fronts. However, when I ran into the devastating mechanical issues within this period, they decided to ignore their commitment, leaving me in a state of despair. I was promised a 7-day trial period, a safety net for the customers. They even had the audacity to dishonor their own policies. From sales to customer service, the lack of professionalism and dedication was palpable, leaving a bad taste in my mouth. Every single interaction with them was utterly displeasing. The company's service was horrendous, to say the least. Right off the bat, the car was riddled with major engine and transmission issues, two components you'd assume were inspected meticulously before selling. Despite promising a robust and quality vehicle, they delivered an absolute clunker. The car I recently purchased from this company has been nothing short of a disastrous nightmare.
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